Thanks for shopping at Sub Cult Press ( SCP ).
If you are not entirely satisfied with your purchase, we’re here to help.
SCP does not manufacture products of any kind. ( aside original creations and custom visual content services.) Production, manufacturing, shipping and handling are done via third party basis. Specifically Printful.com.
Packages sent out from the US fulfillment centers are to be returned to the Charlotte facility. Its address is 11025 Westlake Drive, Charlotte, NC 28273.
Meanwhile, packages sent out from the Europe location are to be returned to the Europe fulfillment center. Its address is Starta 1, 2nd bldg., 3rd fl., Riga, Latvia LV-1026.
You will need to Contact us at Sub Cult Press prior to returning your order.
SCP values it’s customers and will refund any transaction(s) it considers reasonable. SCP reserves the right to reject any return or refund it deems unreasonable for any reason whatsoever. SCP is not responsible for any monetary losses which may result from any purchase(s).
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
SCP will not refund orders for buyer’s remorse. For size exchanges you will need to contact Sub Cult Press. ScottCole@subcultpress.com (475) 441-4126.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at ScottCole@subcultpress.com or call us (475) 441-4126. Thank you for your support.